Privacy Policy

At Anonkia, we respect the privacy of our customers, distributors, OEM partners, and website visitors. Shenzhen Guan Yijia Technology Co., Ltd. is a professional ultrasonic cleaner manufacturer in China, supplying benchtop ultrasonic cleaners from 1.3L to 30L, customized industrial ultrasonic cleaning machines, and OEM ultrasonic cleaner solutions for overseas customers.

This Privacy Policy explains what information we collect, how we use it, and how we protect customer business information, brand information, trademarks, customized product designs, and project details.

1. Information We May Collect

When you contact us through our website, email, inquiry form, online chat, or other business channels, we may collect the following information:

• Your name, company name, country, phone number, and email address
• Product inquiry details, such as model, tank size, frequency, voltage, quantity, and application
• Shipping address, billing information, and order-related details
• Technical requirements for customized ultrasonic cleaners
• Product drawings, photos, sketches, samples, labels, logos, trademarks, or packaging requirements provided by you
• Communication records related to quotations, orders, customization, OEM projects, production, shipping, and after-sales service
• Basic website usage information, such as IP address, browser type, visited pages, and cookies, when applicable

We only collect information that is reasonably necessary for communication, quotation, production, order processing, shipping, after-sales service, and website operation.

2. How We Use Your Information

We may use your information for the following purposes:

• To reply to your inquiries and provide product recommendations
• To prepare quotations, proforma invoices, contracts, and order documents
• To design or customize ultrasonic cleaning machines according to your requirements
• To process OEM, private label, or customized production orders
• To arrange packing, shipping, export documentation, and delivery
• To provide technical support, after-sales service, and warranty communication
• To improve our products, website, customer service, and business operations
• To comply with legal, tax, customs, accounting, and export requirements

We do not use customer project information for unrelated purposes.

3. Protection of OEM, Brand, Trademark, and Custom Design Information

As an ultrasonic cleaner manufacturer, Anonkia understands that OEM and customized projects often involve confidential business information.

We will not disclose, sell, publish, or share your private brand information, trademarks, logos, label designs, customized product appearance, drawings, packaging artwork, or project-specific design details to unrelated third parties without your permission.

This includes, but is not limited to:

• Customer brand names and trademarks
• Private label designs
• Customized control panels
• Product appearance designs
• Packaging designs
• Technical drawings and specifications
• Special tank size or structure requirements
• Customized frequency, power, voltage, or function configurations
• Project photos, samples, and production details

We will not use your OEM brand, trademark, or customized product design for marketing, public display, case studies, website images, social media, catalogs, or sales materials unless you have permitted us.

4. Confidentiality in Custom Ultrasonic Cleaner Projects

For customized industrial ultrasonic cleaners, customers may provide part photos, cleaning process details, factory application information, technical drawings, or special production requirements.

We treat such information as confidential business information. It will be used only for quotation, design, engineering discussion, production, testing, and after-sales service related to your project.

Access to this information is limited to staff members and business partners who need it to complete the relevant work, such as engineering, production, quality inspection, export packing, and logistics.

5. Sharing of Information

We do not sell your personal information or customer business information.

We may share limited necessary information only in the following situations:

• With shipping companies, freight forwarders, customs brokers, or payment service providers for order delivery and transaction processing
• With suppliers or subcontractors only when necessary for production, customization, packaging, or technical support
• With professional service providers such as accountants, legal advisors, IT service providers, or website hosting providers
• When required by law, customs, tax authorities, courts, or government agencies

When sharing information is necessary, we only provide the information required for that specific purpose.

6. Data Security

We take reasonable administrative, technical, and operational measures to protect customer information from unauthorized access, disclosure, misuse, loss, or alteration.

These measures may include limited internal access, secure storage of business documents, careful handling of customer drawings and design files, and restricted use of customer brand materials.

However, no internet transmission or electronic storage method can be guaranteed to be 100% secure. We encourage customers not to send highly sensitive information through unsecured channels.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website performance, understand visitor behavior, and enhance user experience.

Cookies may help us understand which pages are visited, how users find our website, and how we can improve our content and services.

You can choose to disable cookies through your browser settings. Some website functions may not work properly if cookies are disabled.

8. International Customers and Data Transfer

Anonkia serves customers from different countries and regions. When you contact us or place an order, your information may be transferred to and processed in China, where our company, production facilities, and business operations are located.

By contacting us, sending an inquiry, or placing an order, you understand that your information may be processed in China for business communication, quotation, production, shipping, and service purposes.

9. Data Retention

We keep customer information only for as long as reasonably necessary for business, legal, accounting, warranty, after-sales service, and record-keeping purposes.

For OEM and customized projects, we may retain relevant technical and order information to support repeat orders, spare parts, warranty service, and future communication, unless you request deletion and we are not required to keep it by law or business necessity.

10. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Object to or restrict certain uses of your information
• Withdraw consent where processing is based on consent
• Ask questions about how your information is used

To make a request, please contact us using the contact information on our website. We may need to verify your identity before processing your request.

11. Business Communications

If you send us an inquiry or order request, we may contact you by email, phone, WhatsApp, or other business communication methods to discuss products, quotations, production, shipping, or after-sales service.

We do not send unnecessary marketing messages to customers who do not wish to receive them. You may ask us to stop sending promotional communications at any time.

12. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We recommend that you read their privacy policies before providing any information.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functions, legal requirements, or privacy practices.

The updated version will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy, or if you want to request access, correction, or deletion of your information, please contact us through the contact information provided on our website.

Company: Shenzhen Guan Yijia Technology Co., Ltd. Website: www.anonkia.com